Outstanding balance, your contractual minimum payment or a fixed amount
#Fluid app saving login full#
The payment requested on your statement, a Boosted Payment, the full Prefer, you can choose from various Direct Debit options including making Online using Online Account Manager, using your online or telephoneīanking, by cheque or by phone – whichever works best for you. You can pay using any of the methods shown on your statement including If we become aware that an unauthorised third party is using your security details, we will block access to your account. If you give your security details to a TPP that is not authorised, we will assume it is you authorising us to give access to your account.
All TPPs must be authorised or registered with the Financial Conduct Authority (or another EEA regulator) and so you must check, from the information that the TPP gives you before you use their services, that the TPP is authorised or otherwise permitted by law to provide such services.We can refuse to allow a TPP to access your account where we are concerned about unauthorised or fraudulent access by that TPP.They should agree with you that they will keep these details safe and will only use them for the purpose(s) you have agreed with them. Although you must not, generally, give the security details you use to log-in to our online service to anyone else, you may give them to a TPP if it is necessary to do so.The TPP is not permitted to change any of your preferences, direct debit details or any information about you and cannot initiate a payment from your account. For example, they will be able to see your recent transactions and your outstanding balance. We will give the TPP access to your account information only, and in the same way as if you were accessing it directly.The Terms & Conditions of your card will still apply.If you choose to use a TPP, please ensure you understand how their service works, such as how they access your account with us and how they will protect your data. You can only use a TPP where you have registered for Online Account Manager. These TPPs are sometimes known as Account Information Service Providers and offer such services as the ability for you to look at all your bank and credit card accounts through one Mobile App or Website. Call costs from mobile companies and operators may vary so please check before calling.įollowing changes to the law, from 13 January 2018 you can allow an authorised Third Party Provider (TPP) to have access to your online servicing account. Calls to 0333 numbers will be charged at a standard national rate. *Calls may be recorded and monitored for training and security purposes and to help us manage your account.
#Fluid app saving login update#
If you’d like your details to be removed from postal mailings in general, we suggest that you register this preference with the Mailing Preference Service at We will update our systems with your preference straight away, so you will not be selected in future, but please be aware that you may receive marketing that is already in production, for a few weeks. If you don’t have a Fluid card and you’d prefer not to hear from us, please call us on 03* and we’ll make sure that your details are removed from our database. We will still contact you to service your account. Alternatively, you can call us on 03* and we can make this update for you. F you are an existing Fluid cardholder and you’d like to opt-out of receiving marketing from us, you can log in to your online portal and update your marketing preferences within the Account Settings section, Contact Preferences.